About The Surgery
At The Surgery… our mission is simple: ensuring access to exceptional medical services for patients' physical, mental, and social well-being.
We understand the importance of high-quality healthcare in a rural setting. That’s why we are committed to meeting the unique needs of our community by providing exceptional healthcare without compromise.
Our Vision
Delivering personal care with you and your family’s long-term health in mind.
Providing comprehensive, evidence-based medical care that meets the unique needs of our rural community.
Our Values
RESOURCEFULNESS
We encourage innovative solutions.
Our ability to think creatively and efficiently ensures we utilise resources to provide high-quality care.
TEAMWORK
We care for and support one another, creating a culture of trust, respect and genuine connection. This strengthens our team and enables us to provide the highest standard of care to our patients.
ACCESSIBILITY
We make healthcare accessible for all members of our community. We reduce barriers to care and advocate for access to the services patients need.
COLLABORATION
We work in partnership with our patients and other healthcare providers to achieve optimal outcomes. By learning from others’ experience and expertise, we continuously strengthen the care we provide.
EXCELLENCE
Our dedication means showing up, going the extra mile, standing by each other, our patients and community. We take pride in our work and continually improve.
Our Team
At The Surgery, independent, experienced medical professionals work alongside friendly, efficient receptionists and caring, knowledgeable nurses—all led by a supportive management team. Together, we ensure our patients receive the best possible care in a trusted and professional environment.
Meet the Medical Team
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Dr Lorri Hopkins
PRACTICE PRINCIPAL
& MEDICAL EDUCATOR -
Dr Sue Shaw
PRACTICE PRINCIPAL
GENERAL PRACTITIONER -
Dr Victoria Hayward
PRACTICE PRINCIPAL
GENERAL PRACTITIONER -
Dr Clark Wasiun
RURAL GENERALIST
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Dr Steve Gust
GENERAL PRACTITIONER, ANAESTHETIST
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Dr Darcy Smith
GENERAL PRACTITIONER
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Dr Luke Bergen
GENERAL PRACTITIONER REGISTRAR
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Dr Sophie Bergen
GENERAL PRACTITIONER
Dr Sophie Bergen is joining our team in mid‑to‑late February.
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Dr Colm McCourt
GENERAL PRACTITIONER REGISTRAR
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Dr Lousie Stan-Bishop
GENERAL PRACTITIONER
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Dr Brian Malone
GENERAL PRACTITIONER
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Dr Jim Lie
GENERAL PRACTITIONER
Meet the Management Team
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Linsey King
PRACTICE MANAGER
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Liz Quinn
NURSE MANAGER
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Jasmine Gardiner
TEMP. OFFICE MANAGER
Dr Lorri Hopkins
PRACTICE PRINCIPAL
MEDICAL EDUCATOR
MBBS; FRACGP-RG;
DRANZCOG; FARG; DCH
Specialising in:
Menopause, palliative and hospice care, antenatal care, children's health, women's health (IUD and Implanon insertion/removal), asthma, diabetes and other chronic illnesses, skin checks and surgery, ultrasound, joint injections, optimising mental health, and education for medical students.
Career Highlights:
Lorri first joined The Surgery in 1994 as a medical student and returned as a registrar after completing her GP obstetric training in Port Hedland in 2000. She is deeply committed to providing comprehensive healthcare for families and working alongside the excellent team at The Surgery. She also has a strong affiliation with the Rural Clinical School, where she supports junior doctors in their training and career development.
In 2020, Lorri was awarded the Brian Williams Award, which recognises GPs whose mentoring and support help rural doctors provide the highest possible standard of care for their patients.
Community Involvement:
Lorri is passionate about medical education and actively mentors junior doctors, registrars, and medical students, helping shape the future of rural general practice.
Fun Fact:
In an earlier life, she was a radiographer and sonographer.
Dr Sue Shaw
PRACTICE PRINCIPAL
GENERAL PRACTITIONER
Bachelor of Medicine, Bachelor of Surgery - UWA 1980
RACGP Family Medicine Programme 1986 (the forerunner of the FRACGP programme)
Career Highlights
After completing her diploma of obstetrics through the Royal Australian College of Obstetricians and Gynaecologists Dr Shaw moved to the UK for a year to further her obstetric and gynaecology experience. While she no longer delivers babies she maintains a keen interest in all aspects of women's health, especially in the management of menopause and breast disorders.
During her almost 40 year career in the Great Southern she has provided extensive women's health services to both Albany and the surrounding regions. Sue became a practice owner out of a strong belief in the high standard of care delivered at The Surgery and a desire to help shape its future. Her commitment to rural general practice has been recognised with life membership of the Royal Australian College of General Practitioners.
Community Involvement
When not at work you will find Dr Shaw assisting her husband to run their cattle property, indulging in her hobbies of dressmaking and other handicrafts or playing music for the local church.
For many years she also provided medical services to the Mt Barker Turf Club, for which she has just been awarded life membership.
Dr Victoria Hayward
GENERAL PRACTITIONER
MBBS (Hons); FRACGP
Specialising in:
Family medicine, emphasising preventive health; women’s health including IUD and Implanon insertion, menopause management, and routine gynaecological care; children’s health with a nurturing approach to paediatric care; chronic disease management such as diabetes and lung and cardiac diseases; and minor procedures and skin cancer management including musculoskeletal injections and skin checks.
Career Highlights:
Victoria spent several years working in a range of areas in teaching hospitals in Perth before moving into General Practice and eventually moving to Albany in 2013.
Fun Fact:
Victoria was born on Star Wars Day.
Dr Clark Wasiun
RURAL GENERALIST
MBBS; FRACGP; FACRRM; JCCA
Specialising in:
Anaesthetics, chronic disease medicine, men’s health, preventative medicine, skin checks, cardiac medicine, cancer care and geriatric medicine. Also provides care to patients in aged care facilities and the Albany Community Hospice.
When he’s not at work Clark enjoys spending time with his family, gardening and following the footy and cricket.
Fun Fact:
I have mastered being able to walk on my hands - I’m now moving on to learning to play the piano accordion!
Dr Steve Gust
GENERAL PRACTITIONER
ANAESTHETIST
MBBS; FRACGP(R);
JCCA (Anaesthetics)
Specialising in:
Anaesthetics and General Practice, with key interests in skin cancer medicine, travel medicine, and internal medicine.
Career Highlights:
Steve began his medical career in the Top End, where he worked for eight years before relocating to Albany in 2003. He has a passion for medical education and regularly participates in remote emergency training courses, helping to upskill healthcare professionals in rural and remote settings.
Community Involvement:
A long-standing member of the Old Boys Soccer Team, Steve enjoys staying active and connected with the local community through sport.
Fun Fact:
A keen sports fan, Steve enjoys football, soccer, cricket, and kayaking. He also has a love for ancient history and travel and has picked up a smattering of German and Indonesian along the way.
Dr Brian Malone
GENERAL PRACTITIONER
MBBS; FRACGP-RG; DCH; BSc
Specialising in:
Family medicine with a focus on rural health; diabetes management; skin cancer detection and management; travel medicine; and chronic disease care. Brian also has expertise in rural and remote medicine, bringing a wealth of experience in managing complex health needs in regional areas.
Career Highlights:
Brian grew up in country Western Australia and completed his training in WA, specialising in rural medicine. He moved to Albany in 2001 and has since been dedicated to providing high-quality family and community healthcare.
Fun Fact:
When he's not working, Brian enjoys all that the Great Southern has to offer, from hiking and camping to fishing with friends. He's an avid photographer, always trying to capture the beauty of the outdoors, and he never goes far without his homemade fruitcake
Dr Darcy Smith
GENERAL PRACTITIONER
MB, BS, FRACGP, FACRRM, BHA, Diploma RACOG; FRACMA
Specialising in:
Most aspects of general practice especially diagnostic medicine and Men’s Health. In the past was an Obstetric GP and had a keen interest in Mental Health and blood borne viruses
Career Highlights:
Past Deputy Director of KEMH; Inaugural regional director of Health for the Great Southern; Past owner of Hillside Family Practice for 25 years; worked many years in Emergency Department at Albany Health Campus; Always content with my vocation as a GP
Outside of work activities
Walking our 2 dogs, making our garden as picture perfect as it can be. Numismatics, Travel
Special Interest
Maintaining contact with my children and grandchildren.
Dr Jim Lie
GENERAL PRACTITIONER
Background
In 1983, our young family moved from Sydney to Albany to be closer to my wife’s parents. Dr. Mark Zafir and I took over The Surgery from Drs. Carol and David Jeffs. As the practice quickly grew, we relocated from Angove Road to our current premises in 1991.
We embraced the role of traditional country family doctors, caring for individuals and families from birth to end of life. Over the years, my children have grown, we now have grandchildren, and I am semi-retired. While much has changed, the commitment to patient care remains the same. I still see patients when needed while I’m in town.
Fun Fact
You don’t have to visit The Surgery to find me—I can occasionally be spotted attempting to play the French horn at various venues around Albany or, more rarely, trying to ride my bicycle.
Linsey King
PRACTICE MANAGER
Bachelor of Science,
Master of Human Resource Management
Specialising in:
Healthcare Leadership, People and Culture.
Career Highlights:
Linsey began her career in the UK as a health professional, gaining experience across government, non-profit, and private sectors. Her focus has been on healthcare management and leadership, with a passion for building strong, collaborative teams and driving positive change within the industry.
Community Involvement:
Linsey is an active volunteer, coaching netball and participating in the local surf club, where she enjoys supporting community events.
Fun Fact:
She took up surfing in her 30s, and it has become a passion she now shares with her kids—a great way to stay active and enjoy the outdoors together.
Liz Quinn
NURSE MANAGER
Specialising in:
Chronic disease management, preventative health, and quality improvement in general practice settings.
Career Highlights:
Participating in successful accreditation processes, mentoring early-career nurses, and implementing innovative care pathways that improve outcomes for patients with complex needs.
Community Involvement:
Supports health education initiatives and has worked as a Mental Health Advocate, working to reduce stigma and promote early intervention and support services. She collaborates with aged care facilities to promote wellness and preventative care.
Fun Fact:
Outside of work, Liz enjoys spending time in the garden with her dog Max and her three chooks. She finds creative balance through watercolour painting and garden art.
Jasmine Gardiner
OFFICE MANAGER
Professional Experience:
With over a decade of experience as a dedicated healthcare professional, I am passionate about creating meaningful solutions that improve patient outcomes and enhance the healthcare experience.
Specialising In:
Team leadership, patient-centred care and innovation in the healthcare space.
Interests:
Outside of work, I maintain a strong interest in health and fitness. I'm an avid traveller and outdoor enthusiast who enjoys pushing boundaries through extreme sports and adventure travel.
Dr Colm
GENERAL PRACTITIONER REGISTRAR
Bio-Graduate of the Royal College of Surgeons of Ireland.
Professional Experience:
Registered doctor in Australia since 2016 with metro experience in emergency medicine and paediatrics in Perth, as well as experience in rural and remote medicine in the Kimberley's.
Specialising In:
Areas of interest in both acute medicine and occupational medicine (Diploma in occupational medicine from the Royal College of Physicians of Ireland).
Loves to explore ways to enhance healthcare delivery through emerging technologies.
Interests:
Spare time loves to play golf & spend time with family.
Dr Luke Bergen
GENERAL PRACTITIONER REGISTRAR
Specialising In:
Building long-term relationships with patients and families to support health at every stage of life; preventative health, lifestyle medicine, chronic disease management, weight management, and travel medicine.
Career Highlights:
Luke initially trained and worked as a pharmacist for several years before deciding to pursue a career in medicine. He completed his medical degree in 2020 and has since gained broad clinical experience across South and Central Coast NSW, Perth, Broome, and Albany. In 2025, Luke transitioned from hospital medicine into general practice, where he values continuity of care and supporting patients with their long-term health goals. Luke is currently undertaking GP training and anticipates achieving fellowship in early 2027.
Fun Fact:
Luke is always happy to hear a good trivia fact and is planning to join The Chase in retirement.
Dr Sophie Bergen
GENERAL PRACTITIONER
Dr Sophie Bergen is joining our team in mid‑to‑late February.
Specialising in:
Sophie enjoys the wide variety that country general practice brings. She focuses on lifestyle medicine, weight management, children’s health, Aboriginal health, and skin cancer medicine and surgery.
Career Highlights:
Sophie completed a Bachelor of Science at the University of Western Australia and a Doctor of Medicine at the University of Wollongong. She holds a Diploma of Child Health, Certificate of Skin Cancer Medicine, and Certificate of Dermoscopy, and is currently completing her Advanced Certificate of Skin Cancer Medicine and Surgery. Sophie is a Fellow of the Royal Australian College of General Practitioners and brings broad clinical experience to the Great Southern.
Interests:
Sophie loves the outdoors — kayaking, ocean swimming, snorkelling, and bodyboarding — and plans to spend more time hiking and camping. At home, she enjoys DIY projects, gardening, and preserving produce with her husband Luke, their dog Daisy, and their chickens.